G’DAY PARKS DIGITAL PROMOTIONAL VOUCHER TERMS AND CONDITIONS

1. In these terms and conditions:

a. ’we’, ’our’ or ’us‘ means Australian Park Licence Co Pty Ltd (ABN 99 622 566 205) and, where the context so permits, its associated entities;

b. “Digital Promotional Voucher” or “Promo Voucher” means a digital promotional voucher or promo code issued by us for redemption online through the G’day Parks website            (https://www.gdayparks.com.au) or G’day Parks app;

c. “Voucher” means a Digital Promotional Voucher, as applicable; and 

d. “You” means the person(s) redeeming the Voucher.

2. By accepting, redeeming or attempting to redeem a Voucher, you accept and agree to be bound by these Terms and Conditions.

3.  A Voucher is redeemable only for accommodation stays at properties bookable online via the G’day Parks website or app, and does not apply to ancillary products, fees, charges or third-party services unless otherwise specified.

4. Each Voucher is subject to its own offer conditions, including but not limited to park eligibility, minimum booking value, accommodation types, booking dates, travel dates, minimum stay requirements and expiry dates, as stated at the time of issue or purchase.

5. All bookings are subject to the G’day Parks Terms of Website Use, which can be found at https://www.gdayparks.com.au/terms-and-conditions/gday-parks-website-use.

6. A Voucher is personal to the recipient, is not transferable and must not be sold or reproduced.  

7. A Digital Promotional Voucher is valid for new online bookings only made through https://www.gdayparks.com.au or the G’day Parks app.

8. If your purchase of services exceeds the value of the Voucher, you must contribute the difference in value. 

9. Unless otherwise agreed in writing by us, the Voucher must be used in full for one booking transaction, and any unused Voucher value will be forfeited.  

10. Only one Voucher can be applied per booking, and it cannot be combined with any other voucher, discount, promotional offer, group booking, or special rate unless expressly stated. 

11. A Voucher may not be redeemed or exchanged for cash, credit, or refunds, and if lost, stolen or destroyed, it cannot be replaced or refunded. 

12. The Voucher must be redeemed prior to the validity or expiry date listed on the Voucher or in the applicable offer conditions. Any Voucher not used prior to the validity date will be void and of no value and any unused value will not be refunded. 

13. Any booking amended after redemption of a Voucher may result in the Voucher being forfeited, removed, or recalculated based on the updated booking details. 

14. If a booking made using a Voucher is cancelled, the Voucher will not be reissued, refunded, or extended unless required by law. 

15. If a booking made using a Voucher is cancelled, the Voucher amount cannot be used towards any cancellation or processing fee charged by G’day Parks or the relevant member park.

16. You are responsible for informing us of the correct email address for delivery of the Voucher and we are not liable for any Vouchers that are lost or undelivered via email. 

17. In the event of a query or dispute in relation to the Voucher or any accommodation purchased with the Voucher, please contact us on 08 8219 3000, in writing to Level 6, Rundle Mall Plaza, 50 Rundle Mall, Adelaide SA 5000, or via email at vouchers@gdayparks.com.au.